Last updated: 25 August 2026
About us
Barnes IP Training is operated by Barnes IP Training Limited, a company registered in England and Wales under company number 11961891 with registered address at Gainsborough House, 59-60 Thames Street, Windsor, Berkshire SL4 1TX, United Kingdom.
You can contact us at courses@barnesiptraining.co.uk.
These terms
These terms apply when you create an account, enrol on a course or buy training from Barnes IP Training.
Course-specific information shown before you buy or enrol, including the course description, price, access period and any additional terms, also forms part of our agreement with you.
If an employer, firm or other organisation buys training for a learner, the purchasing organisation is responsible for payment and the learner must comply with the provisions of these terms that relate to accounts, course use and course materials.
Our training
Barnes IP Training provides educational content and learning tools.
Course materials are provided for training and general information. They are not legal advice for a particular matter and should not be relied on as such.
We take reasonable care in preparing and updating our training, but laws, examination requirements, guidance and practice can change.
We do not guarantee that taking a course will result in a particular examination result or professional outcome.
Prices and payment
The price of a course, including information about VAT where applicable, is shown before purchase.
Payment must be made using one of the payment methods offered at checkout.
Your contract with us is formed when we accept your order and send confirmation of the booking or enrolment.
Course access
The access period for a course is shown before purchase or enrolment.
You are responsible for having a suitable internet connection, browser and device to access online course content.
We may make reasonable changes to the learning platform or course content, including changes needed to correct errors, improve teaching, maintain security or reflect changes in law, practice or examination requirements.
We will not make a change that materially removes the main benefit of a course you have already bought without providing an appropriate remedy.
Accounts
You must provide accurate account information and keep your login details secure.
An account is personal to the learner for whom it was created. You must not share login details or allow another person to use your account.
You must use the service lawfully and must not interfere with its operation, security or other users.
Please tell us promptly if you believe someone else has gained access to your account.
Course materials and intellectual property
Barnes IP Training and its licensors retain the intellectual property rights in course videos, slides, questions, model answers, recordings, documents and other course materials.
When you enrol, we give you a personal, limited, non-transferable right to use the materials for your own training during the applicable access period.
You may download or print materials where the course expressly provides that option for personal study.
You must not, without our permission:
- share course materials with another person;
- copy, publish, upload or distribute substantial parts of them;
- make course materials available within your firm or organisation for use by people who have not been enrolled;
- record course videos or sessions where we have not permitted recording; or
- use the materials to provide a competing training service.
Consumer cancellation rights
If you are buying as an individual for purposes mainly outside your trade, business or profession, you may have statutory consumer rights.
For an online purchase, you will normally have a right to cancel the contract within 14 days after the contract is made.
Most Barnes IP Training courses provide digital content that can be accessed immediately.
If you want us to give you access to digital course content during the 14-day cancellation period, we will ask you expressly to agree that supply may begin immediately and to acknowledge that, once supply begins, you will lose your statutory right to cancel in respect of that digital content.
If you do not give that agreement and acknowledgement, we may delay access until the cancellation period has ended.
Where a course includes a service that you expressly ask us to start during the cancellation period, different cancellation rules may apply. If you cancel after that service has started, we may be entitled to charge for the part already supplied.
These provisions do not affect your statutory rights where digital content or services are faulty, not as described or otherwise fail to meet legal requirements.
To exercise a cancellation right, contact courses@barnesiptraining.co.uk and clearly tell us that you wish to cancel.
Business bookings
The statutory consumer cancellation rights described above do not apply where a course is bought wholly or mainly for business purposes.
Any cancellation, substitution or refund arrangements stated on the course page or agreed with the purchasing organisation will apply to those bookings.
Problems with a course
If you cannot access a course or believe that what we have supplied does not match what you bought, contact us at courses@barnesiptraining.co.uk.
We will take reasonable steps to correct problems for which we are responsible.
Nothing in these terms limits any rights or remedies that cannot lawfully be excluded.
Availability
We aim to keep the learning service available, but we cannot promise uninterrupted access.
We may temporarily suspend access for maintenance, security work or matters outside our reasonable control.
If a significant interruption caused by us materially affects your ability to use a paid course during its access period, we will take reasonable steps to put that right, which may include extending the access period.
Suspending an account
We may suspend or restrict an account where we reasonably believe that:
- login details have been shared;
- course materials have been copied or distributed without permission;
- the service is being misused;
- the account presents a security risk; or
- these terms have otherwise been seriously breached.
Where appropriate, we will contact you before taking action and give you a reasonable opportunity to resolve the issue.
Our responsibility to consumers
We are responsible for losses that are a foreseeable result of our breach of these terms or our failure to use reasonable care and skill.
We are not responsible for losses that were not reasonably foreseeable when the contract was made or for business losses suffered by someone buying as a consumer.
Nothing in these terms excludes or restricts liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
Our responsibility to business customers
If you buy training wholly or mainly for business purposes, we will not be liable for loss of profit, revenue, business, anticipated savings or indirect or consequential loss.
Subject to liabilities that cannot lawfully be limited, our total liability arising from a course purchased by a business customer will not exceed the amount paid to us for the course giving rise to the claim.
Privacy
Our Privacy Notice explains how we handle personal information when you use Barnes IP Training.
Complaints
If something goes wrong, please contact courses@barnesiptraining.co.uk. We will try to resolve the matter promptly.
Changes to these terms
We may change these terms from time to time.
Changes will apply to future purchases. We will not use a later change to remove rights that formed part of a course contract you had already entered into.
Governing law
These terms are governed by the law of England and Wales.
If you are a consumer, this does not deprive you of any mandatory rights you have under the law where you live, and you may have the right to bring proceedings in your local courts.
If you are a business customer, the courts of England and Wales will have exclusive jurisdiction over disputes arising from these terms.